Privacy Policy

Effective date: March 10, 2026.

This Privacy Policy of HongThai ("Company", "we") describes how and why we may collect, store, use and/or share ("Process") your personal information when you use our services ("Services"), including our website, mobile and desktop apps, as well as AI tools, for example when you:

  • Visit our website at https://marketing-ai.hongthaix.com/ or any of our websites or apps that link to this Privacy Policy.
  • Interact with us in other ways, including creating an account, making purchases, marketing and events.

By using the Services or providing personal information to us, you confirm that you have read, understood and agreed to be bound by this Privacy Policy.

1. Types of Personal Information

We collect personal information you voluntarily provide when you express interest in our products and Services, when participating in activities on the Services, or when contacting us.

User Accounts

If you choose to create an account on our Services, you will need to provide certain personal information including username, email address and phone number.

Third-party service accounts: When you log in using credentials from internet services (such as Facebook, Google, LinkedIn), those services send us your username and email address.

Contact information: We also process any personal information you choose to provide when contacting us by phone, email or otherwise.

Service-related information: When using the Services, you may provide us content including recordings, text, images, video files and financial data.

App Permissions

Our app requires certain permissions to function correctly, including:

  • Camera: Allows you to capture a profile photo or upload content.
  • External storage: Save downloaded content or access files.
  • Network and Wi-Fi status: Check network connectivity and Wi-Fi status.
  • Payments: Process in-app purchases or subscriptions.
  • Internet: Allows the app to connect to the internet.
  • Notifications: Send push notifications about app updates and new features.
  • Phone state: Access basic device information to optimize app performance.
  • Wake Lock: Keep the device awake during specific tasks.
  • Contacts: With your explicit permission, allows you to invite friends to the service.

Sensitive Information

We do not process sensitive information. We automatically collect certain information when you visit, use or navigate the Services, including device and usage information such as IP address, browser and device characteristics, operating system and other technical information.

Information we collect includes:

  • Log and usage data: Service-related, diagnostic, usage and performance information our servers automatically collect when you access or use the Services.
  • Cookies and tracking technologies: We use cookies and similar tracking technologies to improve browsing experience, analyze traffic and personalize content and ads.
  • Device data: Information about your computer, phone, tablet or other devices used to access the Services.
  • Chatbot interactions: Questions you ask and AI responses are recorded to personalize your experience.
  • Location data: We collect location data based on your IP address or GPS settings.
  • Analytics: We automatically collect analytics information about how you use the Services.

2. Processing Your Personal Information

We process your personal information for various purposes, including verifying and responding to user accounts, sending marketing information, providing targeted advertising, account authentication, identifying usage trends and evaluating marketing campaign effectiveness.

For Paid Users

To provide subscription services and contact you regarding your use of those services. Paid users will receive notification emails from our payment processor if there is an issue with billing for auto-renewing subscriptions.

Information Sharing and Legal Compliance

We share your personal information with third parties in the following cases:

  • Service providers: Third-party service providers that support operations, payment processing, IT services, analytics and marketing solutions.
  • Payment information: Paid users' payment details are processed by our third-party payment processor.
  • Analytics providers: We use third-party analytics tools to track usage and improve functionality.
  • Administrative and legal reasons: We may disclose your data to comply with laws, regulations or government requests.
  • Business transfers: In the case of a merger, acquisition or sale of assets, your personal information may be transferred.

3. Retention of Personal Information

We only retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law. We typically delete outdated or unused information within 10 years.

4. Security of Personal Information

We have implemented appropriate technical and organizational security measures to protect the personal information we process. However, no electronic data transmission over the internet or information storage technology can be guaranteed 100% secure. You should only access the Services in a secure environment and use strong, unique passwords.

5. Your Privacy Rights

As a user of our services, you have certain rights regarding your personal information:

  • Right to deletion: You have the right to request deletion of personal information we have collected.
  • Right of access: You have the right to request access to personal information we have collected about you.
  • Right to correction: If personal information we hold about you is inaccurate, you have the right to request correction.
  • Right to know about data sales: You have the right to know if your personal information is being sold to third parties. We do not sell your data.
  • Right to object to processing: You have the right to object to processing of your data for marketing purposes.
  • Right to data portability: You have the right to request transfer of your data to another service.
  • Right to withdraw consent: If we process data based on your consent, you may withdraw it at any time.
  • Right to complain: You have the right to complain to a supervisory authority if you believe your data protection rights have been violated.

6. Legal Basis for Processing Personal Information

This section applies if you are in the EU or UK. We may rely on the following legal bases: Consent, Legitimate Interests, Legal Obligation and Vital Interests.

California residents (CCPA): You have the right to know what personal information is being collected, the right to request deletion and the right to opt out of the sale of personal information.

Virginia residents (VCDPA): You have rights to access, correct, delete and opt out of data processing for targeted advertising or sales purposes.

Nevada residents: We do not sell your personal information as defined under Nevada law.

7. Do-Not-Track Controls

Most web browsers include a Do-Not-Track ("DNT") feature. There is currently no uniform technology standard for recognizing and implementing DNT signals. Therefore, we do not currently respond to DNT signals from browsers.

8. International Data Transfers

We may transfer your personal information to countries other than the country in which you reside, including the United States where our servers are located. For users in the EEA, UK or Switzerland, we ensure all international data transfers comply with applicable data protection laws.

9. Third-Party Websites

Our website may contain links to third-party websites or services not owned or controlled by us. We are not responsible for their content, practices or handling of personal information.

10. Amendments and Updates

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice or sending a direct notification. The latest version was updated on July 7, 2025.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: marketing-ai@hongthaix.com